I’ve been coding, registering, hosting and managing websites for over ten years now, and in that time I’ve worked with many companies. Since GoDaddy.com first came out, I’ve held my tongue. I understand the need for a provider that can be operated by people without a Computer Science Degree, even if they are the McDonald’s of Web Host Providers.
Over the years, GoDaddy has filled that niche in the market and gone gangbusters with their tasteless Super Bowl advertisements. I bet they are the one of the few web hosts people know by name. But as Thomas
Thomas’s second reason to avoid GoDaddy.com is that they are expensive. I don’t agree. Thomas suggests some alternative hosts that are cheaper, but seriously, to save One Dollar and Seventy Cents PER YEAR??? Like I said, it’s important to have a provider that caters to people who can’t even spell SQL. I’d actually expect newbie web-designers to pay more for the hand-holding that GoDaddy provides. Less than a buck per month to keep your name registered is not “expensive.”
However, he does point out that GoDaddy makes it sound like web hosting is going to cost less than it really does, and then they come in with the upsell. This is completely accurate. GoDaddy has become a master of the upsell. Because their target market are newbies who don’t know their DNS from a hole in the ground, GoDaddy baits its users into purchasing services they don’t need. Authors especially are likely to be intrigued by GoDaddy’s marketing, promotional, and web-optimization products which are nothing but Virtual Snake Oil.
Difficult to use
Thomas’ third reason not to use GoDaddy.com is that it is “hard to use.” This is like saying wiping your ass with a chainsaw is “uncomfortable.” Their attempts to make webhosting ‘simple’ for newbies only make it frustrating for people who know what they are doing. It’s like trying to browse the internet using AOL. Like Thomas, I roll my eyes every time I have to work on a client’s site via GoDaddy.com.
What generally happens is that Joe User wants a website, registers a domain name at GoDaddy.com, purchases a year of hosting, and then….? Contacts someone like myself to “make it work.” Unfortunately, GoDaddy isn’t made for people to use, it’s made to sell extra services. What should take two clicks takes twenty. And digging through page after ad-laden page to get to what you want requires the accuracy of playing a First Person Shooter. God forbid you don’t get a headshot on the link you wanted, or you’ll probably end up buying something.
Hard to Leave
I can add one more item that Thomas missed:
#7 – GoDaddy is hard to leave.
GoDaddy makes it difficult to transfer your site registration to another provider. Although there are actually posts that show you how to get your domain transferred away from GoDaddy.com. (Notice the disclaimer at the bottom of the video.) But be warned that GoDaddy can lock down your registration and make it difficult and/or impossible to transfer your registration for up to 60 days if you make any changes to your account. This may be done under the guise of protecting the innocent from domain name theft, but I see it as nothing less than fleecing the innocent for a couple extra months of name registration.
An Argument *For* Jubblies
Thomas’s sixth argument against GoDaddy is that “GoDaddy Uses Smut to Sell.” Let’s be honest, that pretty much exemplifies Marketing 101 here in America. So while it is a valid point, it would be a pretty long list of products and services we wouldn’t be buying if we used that as criteria.
For extra credit, listen to Stuart Davis’ song Sex That Sells from his album Big Energy Dream – a marvelous mock of the subject.
Go Daddy, Just Go
Short version? Go Away from GoDaddy. Honestly, if you can’t figure out website hosting and registration, then you shouldn’t be doing it. Find someone who knows what they’re doing and let them pick out a name registrar and host for you.
Thomas has recommendations for other website hosts in his post. Check them out.
I’ve been with dreamhost.com from day one, and I have nothing but good things to say about them. They offer an insane amount of bandwidth and storage space for a very reasonable price. The bells and whistles are there if you want them, but Dreamhost doesn’t push them down your throat. Dreamhost’s web interface makes GoDaddy look like the joke that they are. And NO snake oil. Click here to check them out. (Full Disclosure – This is an affiliate link. I get some $ if you sign up with dreamhost through this link.)